Privacy Policy
Last updated: 2 June 2026
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you use this website and its file conversion services (the "Service"). We are committed to protecting your privacy and handling your data responsibly.
2. Who We Are
The Service is operated by Mytheon Technologies, the data controller, with its registered office at 133/1 Gagarin Avenue, Almaty, Kazakhstan.
3. Information We Collect
We collect the files you upload for conversion. We may also automatically collect limited technical information such as your IP address, browser type, device information, and usage data through cookies and similar technologies, in order to operate and improve the Service.
4. How We Use Your Information
We use the files you upload solely to perform the conversion you request. We use technical and usage information to provide, maintain, secure, and improve the Service, and to comply with our legal obligations.
5. File Handling and Retention
Your uploaded files and their converted outputs are processed automatically and are not reviewed by our staff. Files are deleted from our servers automatically within three hours of upload, and you may delete them sooner once your download is complete.
6. Cookies
We use cookies and similar technologies to enable core functionality, remember your preferences, and analyse how the Service is used. You can control or disable cookies through your browser settings, although some features may not function properly as a result.
7. Data Security
We use industry-standard security measures, including 256-bit SSL encryption, to protect your data during transmission. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Sharing of Your Information
We do not sell or rent your personal information. We may share limited information with trusted service providers who help us operate the Service, or where we are required to do so by law. Any such providers are bound by appropriate confidentiality and data protection obligations.
9. International Data Transfers
We are based in Kazakhstan, and your information may be processed in Kazakhstan or other countries. Where we transfer data internationally, we take steps to ensure it is protected in accordance with applicable data protection laws.
10. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, please contact us using the details below.
11. Children's Privacy
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at Mytheon Technologies, 133/1 Gagarin Avenue, Almaty, Kazakhstan, or by email at hello@xyzlab.com.